About the process
How Project SUPPORT works
Every report is reviewed by trained staff and routed to the right people based on the type and urgency of the concern.
Levels of urgency
You choose how serious the concern is — this drives how quickly it's handled.
Low
• Ongoing bullying
• Harassment
• Rumors
• Non-immediate concerns
Moderate
• Threatening statements
• Escalating conflicts
• Repeated targeting
High
• Specific threat
• Weapon mentioned
• Physical assault
• Suicide threat
Emergency
• Violence happening now
• Weapon present now
• Active threat
Automated routing
Reports reach the right responders automatically, with clear response targets.
Bullying / Harassment
Self-Harm / Suicide Concern
Violence Threat
Weapons / Active Threat
Investigation workflow
Each case follows a consistent path from submission to resolution.
Who reviews reports?
Only authorized personnel can access reports through the secure administrative dashboard.